Privacy Policy
Last updated: 1 April 2026
1. About this policy
Orange AI Pty Ltd (ABN pending) ("Orange AI", "we", "us", "our") is committed to protecting the privacy of personal information we collect. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What information we collect
We may collect the following types of personal information:
- Name, email address, phone number, and company name
- Job title and industry
- Company size and revenue range
- AI maturity assessment responses and scores
- Venture partnership enquiry details (domain expertise, market information)
- Employment enquiry details (LinkedIn profile, area of expertise, availability)
- Payment information (processed securely by Stripe — we do not store card details)
- Website usage data (via Google Analytics 4)
- Communications you send to us
3. How we collect information
We collect personal information through:
- Forms on our website (contact, diagnostic, ventures, hiring, waitlist, newsletter)
- Stripe payment processing
- Google Analytics cookies and tracking
- Direct communication (email, phone, meetings)
- Third-party integrations (HubSpot CRM)
4. How we use your information
We use personal information to:
- Respond to your enquiries and provide requested services
- Process payments for our productised offerings
- Deliver AI maturity assessments and recommendations
- Evaluate venture partnership and employment enquiries
- Send newsletters and content updates (with your consent)
- Improve our website, services, and user experience
- Comply with legal obligations
5. How we store and protect your information
Personal information is stored securely using industry-standard measures. We use HubSpot (CRM), Stripe (payments), and Vercel (hosting) — all of which maintain their own security certifications and data protection measures. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
6. Disclosure of information
We may disclose personal information to:
- Service providers who assist in operating our business (HubSpot, Stripe, Vercel, Google Analytics)
- Professional advisors (accountants, lawyers) as required
- Government authorities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
7. Overseas disclosure
Some of our service providers (HubSpot, Stripe, Vercel, Google) are based in the United States. By providing your personal information, you consent to its transfer to and storage in overseas jurisdictions. We take reasonable steps to ensure these providers comply with the APPs or are subject to substantially similar privacy protections.
8. Cookies and analytics
Our website uses Google Analytics 4 to collect anonymised usage data (pages visited, time on site, device type, geographic region). This data helps us improve the website experience. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
9. Your rights
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or out-of-date information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
- Complain about a breach of the APPs
To exercise any of these rights, contact us at privacy@orangeai.com.au.
10. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at privacy@orangeai.com.au. We will respond to your complaint within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact
For questions about this Privacy Policy or your personal information, contact:
Orange AI Pty Ltd
Email: privacy@orangeai.com.au
Website: orangeai.com.au